The Particulars

• Check in: 4 pm
• Check out: 11 am

• Self-parking: $34 per vehicle per night, plus tax
• Valet-parking: $39 per vehicle per night, plus tax
• Limited parking stalls are available on site.
• EV Charging Stalls are available onsite. Each stall has a 30 Amp outlet.  Electric Vehicle parking is $34 per vehicle per night, plus tax.
• Our EV Charging Stations are compatible with most electric cars. Flexible cables and adapters are available to borrow from the front desk for a refundable deposit.
• Underground and secure parking with a height limit of 7ft.

All guests must be 21 years or older to check into the hotel unless accompanied by parent/guardian whom is staying in their room.
May Victoria Day long weekend and Martin Luther King weekend the minimum age requirement is 25 years old.
Disruptive noise and behavior in the guestrooms and common spaces is prohibited.

The Crystal Lodge accepts payment via VISA, MasterCard, and American Express. The same credit card, and a piece of Government issued ID is required to be presented upon check-in to verify your identity. No cash security deposits taken.

SUMMER SEASON:  Arriving April 18 – November 26, 2025 & April 20 – November 26, 2026

A one-night refundable deposit will be processed at the time of booking. Full non-refundable payment will be processed 2 days (48 hours) before arrival.  Cancellation within 2 days of arrival is non-refundable. Any change in length or dates of a reservation may result in a rate change. Refunds will not be given for late arrivals, early checkouts, or no shows.

WINTER SEASON: Arriving November 28, 2025 – April 19, 2026

A one-night non-refundable deposit will be processed at the time of booking. Full non-refundable payment will be processed 14 days before arrival. Cancellation within 2 weeks of arrival is non-refundable. Any change in length or dates of a reservation may result in a rate change. Refunds will not be given for late arrivals, early checkouts, or no shows.

The Crystal cares about the security of your personal information.  As such, we are abiding by the new rules set out by the Payment Card Industry (PCI), which requires us to request the CVV number on the back of your credit card. We will take payment at the time of booking based on our deposit policy for the season being booked.

An additional $30 per adult (18+) per night room charge may apply depending on the room type booked. Please note: no rollaway beds are available.
Children under 17 stay free when accompanied by a parent/guardian using existing bedding in room. Baby cribs available upon request.

A valid credit card is required at check-in for a pre-authorization of $200 – $750 as a security deposit. The amount is dependent upon the duration of the stay. This amount will be held but not charged unless damages are found upon check-out.  The hold will be released within 3 – 5 business days after departure, depending on your bank’s policies.