Front Desk Agent

Welcoming and creating a hospitable environment for guests from check-in to check-out, addressing any questions or concerns they may have and creating authentic Whistler experiences for them. Your attention to detail and friendly demeanour will ensure guests have a delightful and memorable stay.


People looking for that authentic Whistler stay, who will they call? You!
Lend a helping hand and make our guest’s stay seamless. Let’s work together to get things done efficiently by generating bookings and developing your sales skills.


A room attendant is one of our most integral roles. It’s not just about room cleanliness; it’s about bringing comfort and warmth to our guests’ stay through daily interaction and meeting their basic needs.

Our staff go above and beyond at work every day. Here are a few of the perks they receive for their hard work.

  • Golf BC Affiliation and Discounts at Courses
  • Extended Health Benefits
  • Support with Canadian Residency
  • Employee Discounts at Beacon Pub & Eatery and Table Nineteen
  • Employee Rates at Crystal Lodge
  • Winter & Summer Leisure Lifestyle Program
  • Staff Bike & Ski Storage
  • Out of Towners Daily Travel Allowance
  • Kudos Recognition Program


Our vision is to be the #1 choice of independent hotels in Whistler.
We will provide a consistent standard of product, serviced by highly engaged team members who create authentic Whistler experiences to every guest and partner. We will build a reputation in the resort as being a key supporter of the local community. Our forward-thinking attitude, utilizing the latest technology and hospitality trends, will grow guest loyalty and attract the best fit clients resulting in a strong bottom line.

Proudly independent, The Crystal’s friendly, professional team delivers truly awesome Whistler experiences.


Local – We energetically serve and support our resort, our community and our industry. We have a passion for our business, our jobs, our guests and our environment.

Team Play – We will work as a team at all times to achieve our goals

Progressive – We are a forward-thinking, independent business, always looking for ways to improve the overall guest and employee experience we provide

Fun & Friendly – Our authentic approach to customer service is professional and fun. We are friendly and warm with our guests, each other and our partners

Respect – We have respect for our guests, our workplace and each other.


Visit our Crystal Lodge Job Page to find out what exciting roles we have available!