Rates & Reservations

Policies

Hotel Policies

Damage Waivers/Security Deposit:
All guests must present a valid photo ID upon check in and a valid credit card for security deposit authorization. No cash security deposits taken.

 

Minimum Age Requirements:
All guests must be 21 years or older to check into the hotel unless accompanied by parent/guardian whom is staying in their room.
Disruptive noise and behavior in the guestrooms and common spaces is prohibited.
May Victoria Day long weekend and Martin Luther King weekend the minimum age requirement is 25 years old.

 

Extra Person Charge:
An additional $30 per adult (18+) per night room charge may apply depending on the room type booked.  Please note - no rollaway beds are available.
Children under 17 stay free when accompanied by a parent/guardian using existing bedding in room. Baby cribs available upon request.

 

Parking Charges:
Self Parking - $24 per night per vehicle plus tax
Valet Parking - $28 per night per vehicle plus tax
Free parking for hybrid vehicles.

 

Cancellation Policy:

SUMMER: April 22nd - November 27th, 2019 - One-night refundable deposit is due at time of booking.  Full non-refundable payment will be processed 2 days prior to arrival.  Cancellation within 2 days of arrival is non-refundable. Refunds will not be given for late arrivals, early checkouts, or no shows.

 

WINTER: November 22nd, 2018- April 21st, 2019 - One night non-refundable deposit is processed at time of booking. The remaining balance will be processed 30 days prior to arrival. Cancellations made within 30 days of arrival are fully non-refundable.  Refunds will not be given for late arrivals, early checkouts, or no shows.

 

The Crystal Lodge cares about the security of your personal information.  As such, we are abiding by the new rules set out by the Payment Card Industry (PCI), which requires us to request the CVV number on the back of your credit card and process some form of payment at the time of booking.  

 

General:
Check out time - 11:00am
Check in time - 4:00pm
Pool is open from 9:00am - 10:00pm

 

For a list of our complete Terms of Service please click here