TripAdvisor Certificate of Excellence 2017

27th June, 2017


Whistler, BC Canada – June 27, 2017 The Crystal Lodge & Suites today announced that it has received a TripAdvisor® Certificate of Excellence. Now in its seventh year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience. 

“The Crystal Lodge team is delighted to receive this recognition again this year.  Following the completion of our South Wing renovations in Fall 2016 there was an enormous amount of enthusiasm as to how it would be received by our guests.  This award is confirmation that we focused on the right areas of the guest experience by improving our product and providing guests with a personalized experience.”, said Ian Lowe, General Manager at the Crystal Lodge & Suites.  “It is a true honour to be chosen for this award once more and we thank all of the guests who took time from their busy schedules to provide us with their valuable TripAdvisor feedback.”

“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honour businesses that are actively engaging with customers and using feedback to help travellers identify and confidently book the right property at the right price.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

TripAdvisor Certificate of Excellence